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Hotel · Sapporo · Hokkaido

Chateraise Gateaux Kingdom Sapporo

A 4-star hotel and spa resort in Sapporo's Kita Ward, offering pools, onsen baths, and a free shuttle from the city center.

  • Free shuttle service to city center
  • Indoor and outdoor pools plus hot spring bath
  • Family-friendly with children's buffet and water slides
7.9 Very good 291 reviews Booking.com 7.9 · 291 reviews

About

Chateraise Gateaux Kingdom Sapporo

Chateraise Gateaux Kingdom Sapporo is a 4-star hotel & spa resort in the Kita Ward of Sapporo, about 10 minutes by car from both Aoba Park and Yurigahara Park. It's a peaceful base with a restaurant, bar, and extensive wellness facilities including indoor and outdoor pools, a sauna, and a hot spring bath.

The resort is set in a serene rural area, ideal for relaxing getaways. Guests can enjoy free Wi-Fi, a welcome drink, and a free shuttle service that connects to the city center. The property also offers meeting rooms, a fitness center, and a game room, making it suitable for both leisure and business stays.

  • No smoking on site
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security

In brief

What works, what to weigh

+

Strengths

4 reasons to book
  • Free shuttle service to city center — The hotel provides a complimentary shuttle that connects to the city, making it easy to explore Sapporo despite the rural location.
  • Excellent onsen and spa facilities — Guests praise the hot spring bath, sauna, and massage options as perfect for relaxation after a day of sightseeing or work.
  • Pools for all ages — Both indoor and outdoor pools, plus a children's pool and water slides, make the resort a hit with families.
  • Great breakfast variety — The buffet breakfast offers a mix of Western and Japanese dishes, and several reviews highlight its quality and value.

Worth weighing

3 to weigh
  • Far from city center — The resort is located in a rural part of Kita Ward, roughly a 10-minute drive from Aoba Park and Yurigahara Park, so you'll need the shuttle or a car to reach downtown Sapporo.
  • Mixed reviews on comfort and facilities — While rooms score well (8.2), comfort and facilities ratings are lower (6.2 and 5.8), suggesting some areas may feel dated or less luxurious than expected.
  • No pets allowed — If you're traveling with a pet, this resort isn't an option—policies clearly state pets are not permitted.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Deluxe Twin Room

  • 2 Single beds
  • Shower
  • Non-smoking
  • Heating
  • Bathtub

Luxury Twin Room

  • 2 Single beds
  • Shower
  • Non-smoking
  • Heating
  • Bathtub

Standard Twin Room

  • 2 Single beds,1 King-size bed,1 Small Double Bed
  • Shower
  • Non-smoking
  • Heating
  • Bathtub

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • 24-hour reception
  • Luggage storage
  • Locker room
  • Lift
  • Vending machines
  • Key card access
  • Smoke detectors
  • Fire extinguishers

Dining

  • Restaurant
  • Bar/ Lounge area
  • Children's buffet
  • Welcome drink

Pool & Spa

  • Indoor swimming pool
  • Outdoor swimming pool
  • Children's pool
  • Water slides
  • Hot spring bath
  • Open-air bath
  • Public Bath
  • Sauna
  • Massage
  • Spa & wellness centre

Room Amenities

  • Air conditioning
  • Heating
  • Free Wi-Fi in rooms
  • Flat-screen TV
  • Electric kettle
  • Free toiletries
  • Trouser press
  • AM/FM alarm clock

Services

  • Free shuttle service
  • Laundry
  • Meeting/ Banquet facilities
  • Fax/Photocopying
  • Safe deposit box
  • 24-hour security

Families

  • Playpen
  • Baby pushchair
  • Game room
  • Children's pool
  • Water slides
  • Children's buffet

Parking & Transport

  • Parking
  • Electric vehicle charging station

Fitness & Leisure

  • Fitness centre
  • Garden area

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

7.9
Very good 291 reviews

Guest-rated 7.9/10 from 291 reviews

Booking.com · 7.9 · 291 reviews
7.9Verified guest

“The hotel was a bit outside the city but the shuttle service made it easy. The pool was amazing, our room was clean and spacious, and the staff were superb from luggage handling to greetings. The buffet breakfast with Western and Japanese options was a pleasant surprise. Great for couples seeking relaxation and luxury.”

7.9Verified guest

“We recommend this hotel for families. The staff were friendly and always smiling. It's a lovely place for a city trip in Sapporo. Restaurant Vigne, located 400 feet from the hotel, was a good dining choice.”

7.9Verified guest

“Awesome spot for a trip! We had a blast chilling at this place.”

7.9Verified guest

“The free shuttle from the city center was convenient, and the hotel sits in a scenic rural area. I enjoyed cycling with the free bikes and spotted birds of prey near the lake. The onsen complex, patisserie, and restaurants were excellent. Breakfast was tasty and affordable, and the staff were friendly and accommodating.”

7.9Verified guest

“A reasonably priced hotel with a convenient location and comfortable rooms. The free shuttle to the nearest station is handy. The onsen is fantastic for relaxing after work, and the food is delicious with plenty of options.”

7.9Verified guest

“We had a fantastic family stay. The pool and large grassland were great for the kids, and breakfast was reasonably priced and high quality. The shuttle made getting around easy. The room was spacious and cozy, and we loved the warm bath. The coin laundry was a useful feature.”

04 — Location

Getting around Sapporo

The property sits in Sapporo.

Sapporo Kita Ward: The hotel sits in Sapporo's Kita Ward, a residential district about 10 minutes by car from Aoba Park and Yurigahara Park. The free shuttle makes it easy to reach the city center for sightseeing, dining, and shopping.

Kita-Ku Higashibarato 132, Sapporo, Hokkaido, 28043, Japan

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:00
Check-out
By 11:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
268 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 15:00 to 23:00, and check-out is until 11:00.

Is parking available at the hotel?

Yes, parking is available on site, and there's also an electric vehicle charging station.

Does the hotel offer a shuttle service?

Yes, the hotel provides a free shuttle service, which guests have used to get to and from the city center and the nearest station.

Are pets allowed?

No, pets are not allowed at the property.

Does the hotel have a hot spring bath?

Yes, the hotel features a hot spring bath, open-air bath, and public bath, along with a sauna and massage services.

Is the hotel suitable for children?

Yes, the hotel offers a children's pool, water slides, a children's buffet, a playpen, and baby pushchairs for families.

The bottom line

Chateraise Gateaux Kingdom Sapporo is a solid choice for families and couples who want a resort-style stay with pools, onsen, and a free shuttle to the city. It's not the closest to downtown, but the amenities and service make up for it.

7.9Best for: families and relaxation seekers

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